1. Order Processing

• All orders are processed within 1–3 business days.

• Orders are not shipped or delivered on Sundays or public holidays.

• In case of high order volume, processing may be slightly delayed.

2. Shipping Time

• Standard delivery time is 3–7 business days depending on your location within Pakistan.

• Remote areas may take longer for delivery.

3. Shipping Charges

• Shipping charges (if any) will be displayed at checkout.

• We may offer free shipping on selected products or promotions.

4. Order Tracking

• Once your order is shipped, you will receive a confirmation message or call.

• Tracking details (if available) will be shared with you.

5. Delivery Issues

• Please ensure your shipping address and phone number are correct.

• If a delivery fails due to incorrect information, the customer will be responsible.

• In case of delays caused by courier companies or unforeseen circumstances, we appreciate your patience.

6. Cash on Delivery (COD)

• We offer Cash on Delivery (COD) across Pakistan.

• Please ensure payment is ready at the time of delivery.

7. Damaged or Lost Packages

• If your order arrives damaged, please contact us immediately.

• We are not responsible for packages lost due to incorrect address details provided by the customer.

8. Contact Us

For any shipping-related questions, feel free to contact us:

📧 Email: awanehsan363@gmail.com
📞 Phone: 0317-5878092